Quality Assurance is a way of life at Centaur...
Our approach to quality is based on a pro-active system of regular inspections an reporting by a member of our Q.A. team. Each facility we serve benefits from intense and thorough reviews that can be scheduled to meet the unique needs of any environment. Secondly, we meet regularly with key department heads and provide an independent report on cleanliness, adherence to specifications and the overall rating of our performance.
The Quality Assurance department is not a part of operations and as a result, they provide an "unbiased" inspection that is based on actual findings. Once the inspection is completed, an electronic report is sent to the client, Centaur senior management and the operations department. Typically, completions of findings are demanded within 24 - 48 hours along with a written review by operations and site management. As a result, the client focus can shift to other duties that require attention and ensure that our stance is based on being proactive and consistent everyday.